MicroNet Technology : Since our inception in 1988 we have known that data is our most valued possession. MicroNet Technology is determined to provide safe, secure and reliable data storage for every kind of computer user.

As leaders in the storage market, MicroNet and Fantom Drives are widely recognized as high quality manufacturers. Our 20 year history of listening to our customer’s needs and desires is unmatched in the industry and drives us to excel in so many ways.
Tax Policy
California state residents are subject to sales tax.
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MicroNet Technology is 100% committed to customer satisfaction and will return or replace items in accordance with the policies below.

General Terms

• All Shipping and Insurance charges for returns are the responsibility of the customer.
• Verify all contents before opening and/or breaking factory seals.
• Do not register your product until you are sure it is what you need and is working properly.
• Retain your invoice as proof of purchase for future warranty claims.
• Returns without the original UPC barcode will not be accepted. Removal of the UPC code voids any possibility of return regardless of RMA or credit request status.


• Configuration, installation, shipping and insurance charges are non-refundable.
• Opened or unopened products purchased from Marketplace are eligible for a refund within 45 days from date of receipt. They must be 100% complete, in original and resalable condition, with all original packaging, manuals, registration card(s), software, cabling and accessories. If any of the packing materials or contents is missing, damaged, altered or modified, the return is subject to charges to cover the missing, damaged or altered content.
• All returns must have a Return Merchandise Authorization (RMA) number. To request a Return Merchandise Authorization, please send e-mail to or fill-up our online RMA request form
• RMA numbers are valid for 15 business days after date of issue, and must be received by our Return Processing Center within said time period. Items received after 15 days will be refused.
• The RMA number(s) must appear clearly on the shipping label of the return shipment. Affix this label on the box you are returning. Please do not mark on the box itself in any other way. Shipments that arrive without an RMA number on the label will be refused.

Defective Products

• All products are covered by the manufacturer's warranty against defects.
• Defective products will be accepted for exchange only, within 45 days from the date of receipt (subject to availability).
• If an item is not available for exchange, a full refund will be issued.
• After 45 days, the warranty terms apply.
• Exchanges must be 100% complete, in original and resalable condition, with all original packaging, manuals, registration cards(s), software, cabling and accessories.
• If only a portion of the product is defective, all original contents must be returned for replacement.
• A replacement will be shipped within 24 hours once the item has been confirmed defective.
• Products that do not meet these requirements do not qualify for an exchange

Replacement Components and Parts

Replacement components and parts are provided as a courtesy to our valued customers. We provide only components and parts that meet our highest standards of quality and performance. In some cases, the only available components and parts may be re-certified by the manufacturer. As always, we stand behind every product that carries the MicroNet brand with our standard warranty.
Tel: 1(310)320-7272
Hours: 9:00AM to 4PM

Mailing Address:
20525 Manhattan Place
Torrance, CA 90501